
Select view local services which appears at the left side of the screen. Next, check if the printer spooler service is started and working. Did you verify if the make and model of the printer is compatible to work with Windows 10?Īs an initial recommendation, I suggest you to perform the troubleshooting steps outlined in the below Microsoft Help link. #Hp printer 940c troubleshooting install
Did you install the latest drivers for the printer directly from the manufacturer's website?. What is the make and model of the PC you are using?. What are the specific error messages when you say 'constant error messages from the printer'?. What a bummer.īefore we proceed any further, let us know a few more details on the below questions. By the way, the HP website leaves youĬold, saying that there is no driver available for the 840c that will work under Win 10. The installation was done by searching for the driver in Windows Update. If it matters, I can be more precise as soon as I get back home. I think this experience might be useful for other users, and since none of the forums or help files I have seen so far had any guidance about which port is the right choice, I am sharing it here.įor the record, it is a Samsung laptop with an AMD processor. I am out and do not have the laptop with me now to be more precise, but what I did was change the port to something like a "USB virtual device" port or the like.
The problem was the plrt to which I had been trying to install the printer. Thanks for replying, but I managed to fix the problem on my own :)